Carrwood

Sustainability Targets

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Our new sustainability targets

Actions:

  • Deliver enhanced temporary-works training and implement focused action plans
  • Enhance our campaign on slips, trips and falls across all sites and offices
  • Provide training to all site management colleagues on underground services and utilities
  • Introduce additional spot checks on monthly health and safety focus areas
  • Further develop our digital near miss reporting systems to deliver improved data and root-cause analysis

Actions:

  • Enhance our new starter onboarding programme to improve precommencement support and communication
  • Create regional focus groups to target and action key findings from the annual Your Voice employee engagement survey
  • Provide resources for site-based staff to enable them to participate more easily in the Your Voice survey
  • Deliver targeted learning and development pathways for our colleagues
  • Undertake quarterly talent mapping meetings to gain insights into development, performance and succession plans

Actions:

  • Develop and implement a digitised quality inspection and monitoring system for key build stages
  • Implement an enhanced customer contact workflow to improve precompletion communication
  • As an early adopter of the New Homes Quality Code, ensure adherence to its standards
  • Enhance “My Gleeson” data recording to enable better root-cause understanding and allow preventative actions to be taken
  • Increase our percentage of issues resolved within 30 days by 10%
  • Improve our customer satisfaction score for “Communication” (pre completion) by 5%.

Actions:

  • Install eco-cabins, which reduce carbon emissions, on all new sites
  • Trial the use of more efficient generators for use on sites to reduce fuel consumption
  • Improve energy efficiency across our offices
  • Promote the use of biodiesel across all of our sites
  • Continue to enhance our company car scheme to encourage more colleagues to switch to electric or hybrid vehicles
  • Continue to progress actions in respect of reducing scope 3 emissions.