Shaun and Debbie, along with their children Shelley and Liam, recently moved into their new home at Gleeson’s Monarch Green development. Their primary focus was finding a property suitable for Shelley, who has HADDS Syndrome, and required a home with enhanced accessibility features.
"We chose this house because it was perfectly adapted for our daughter, Shelley. The wide doorways for wheelchair access, the downstairs wet room, and the overall accessibility throughout the house made it ideal for our situation. Other housebuilders we looked at in the area didn't offer these features and would have required bespoke adaptations. However, what Gleeson offered was already perfect for us and the needs of our family."
As second-time buyers, they also made use of Gleeson’s Smooth Move scheme. “As second-time buyers, we used the Smooth Move scheme, which we found to be incredibly helpful. We chose a new build home over a second-hand home or renovation project because we wanted minimal disruption, and this house type was already adapted to support Shelley’s needs.”
Energy efficiency was another benefit. “The house is also highly efficient, and our energy bills are more affordable and easier to manage compared to our previous property, which was a larger 3 bedroom property.”
Gleeson’s customer service and flexibility were key throughout the process. “Gleeson supported us throughout the entire house-buying journey. We had to wait until we sold our previous home, and Gleeson kept us updated on the completion date and all other key information. We ended up moving in much sooner than we expected.”
Since moving in, the home has had a significant positive impact on family life. “Our Gleeson home has made our lives so much easier. The carers can easily take Shelley outside and do activities with her, and the house also provides us with privacy upstairs while the carers are here.”
The family also appreciates the environment around them. “There’s a real sense of community spirit on our development. We have a lovely neighbourhood, everyone is really friendly and supportive, and it's not overly loud or busy, which is great for Shelley.”
“We would definitely recommend Gleeson to our family and friends, and other families who have a family member with a disability. This house has really made a difference. Our advice would be to enjoy every moment of buying a new home; it's been such a special time in our lives."